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Case study

Building microcreds.ie for seven Irish universities

Curio designed and built microcreds.ie on Course Hub, giving learners and employers one place to discover short, flexible learning from seven Irish universities.

Client
Irish Universities Association
Sector
National higher-education collaboration
Platform
Course Hub
Services
User research, service design and platform development
Initiative
MicroCreds, with seven Irish universities
Duration
Four months discovery to development; first iteration launched March 2023

The challenge

The MicroCreds project needed a national discovery experience spanning seven universities. Each partner brought its own course information, systems and stakeholder needs, while learners and enterprise buyers needed the result to feel like one coherent marketplace.

The platform also had to represent course and credential data in ways compatible with the wider European learning ecosystem.

The approach

Following a competitive EU tender, Curio combined user research, multi-institution stakeholder engagement, service design and platform development. Learners and corporate HR buyers took part in interviews and card sorts. Partner universities helped define technical and data requirements.

Designs progressed from low-fidelity concepts to tested high-fidelity experiences before implementation on Course Hub.

What Curio delivered

  • Learner and enterprise-buyer interviews
  • Card sorting and information-architecture research
  • Workshops across seven partner universities
  • Technical and data requirements
  • Iterative UX and interface design
  • A Course Hub marketplace for discovery and referral
  • Course-data structures aligned to the European Learning Model and Europass
  • Continuing support and enhancement after launch

The result

The first version of microcreds.ie launched in March 2023 after a four-month discovery-to-development phase, creating a shared national route into flexible learning from seven universities.

MicroCreds.ie is a key strategic deliverable for the MicroCreds project. Curio's immersive way of embedding UX research at each stage of development has resulted in a platform that empowers both learners and enterprise to engage in short, flexible lifelong learning opportunities in Ireland.
David Corscadden MicroCreds Communications Manager, Irish Universities Association

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